Terms and conditions

These terms apply when you use the website onlineharmonicalessons.com, use the app at app.onlineharmonicalessons.com or book a private lesson. By doing so, you accept them. Please read them together with our privacy policy and cookie policy.

Who we are

Online Harmonica Lessons is run by Vincenzo Fratelli. As required by Spain’s Information Society Services Act (LSSI-CE):

• Tax ID (NIF): [tax ID]
• Postal address: [postal address]
• Email: onlineharmonicalessons@gmail.com
• WhatsApp: +34 694 474 553

Using the website

• The website is for information and for your own personal, non-commercial use.
• We try to keep it accurate and up to date, but we may change or remove content at any time and can’t guarantee it will always be available or free of errors.
• We link to other websites and services (for example YouTube and Cal.com). We are not responsible for their content or how they work.
• Please don’t misuse the website: don’t try to break into it, overload it or copy its content in bulk.

The app

Your account

• To create an account, you give us your name, email address and instrument (diatonic, chromatic or both). Please make sure they are correct.
• You sign in with a link we send to your email address, so keep your email account secure. Your account is personal: don’t share it.
• If you are under 14, a parent or guardian must create the account for you.
• You can close your account at any time by writing to us. We then delete your data as explained in the privacy policy.

Free access

A free account opens a few complete exercises at no cost. We may change which exercises are included for free.

Paid plans

We plan to offer two paid plans, but they are not on sale yet. When they are available, these terms will set out:

• what each plan includes: [plan names and contents]
• the price and whether it includes VAT: [prices]
• how often you are billed and whether the plan renews automatically: [billing period and renewal]
• how to cancel: [cancellation terms]
• refunds: [refund terms]
• your right of withdrawal: [how the 14-day right of withdrawal applies to subscriptions]

Payments will be handled by Stripe. You will always see the price and conditions before you pay.

Acceptable use

When you use the app, please don’t:

• share your account or sign-in links with anyone else;
• copy, record, download, share, sell or publish the app’s materials, except where the app itself lets you;
• try to get around access limits, for example to open paid content without a plan;
• use bots or scrapers, or interfere with the app’s security or operation.

We may suspend or close an account that breaks these rules. Unless the breach is serious, we will tell you first and give you a chance to put it right.

Intellectual property

The videos, scores, tabs and other teaching materials on the website and in the app belong to Vincenzo Fratelli, unless stated otherwise. We give you a personal, non-transferable licence to use them for your own practice while you have access to them. Any other use needs our written permission.

Availability

We work to keep the app running smoothly, but it may sometimes be unavailable, for example during maintenance or because of technical problems. We may improve, change or remove features over time.

Private lessons

What they are

Private lessons are one-to-one lessons with Vincenzo by video call on Zoom, Microsoft Teams or Google Meet. You need an internet connection, a device with a camera and microphone, and your harmonica.

Prices

Lesson	Price
Single lesson, 30 minutes	€30
Single lesson, 45 minutes	€45
Pack of 4 × 30-minute lessons in a month	€100
Pack of 4 × 45-minute lessons in a month	€150

[Whether prices include VAT]. Prices may change; the price shown when you book is the one that applies.

Booking and payment

You book and pay through Cal.com, which is embedded on our booking pages. Cal.com’s own terms also apply to the booking and the payment.

Lesson packs

A pack gives you four lessons of the chosen length in a month. [What happens to pack lessons not taken within the month].

If you start with a single lesson and then take a 4-lesson pack, your first lesson counts as part of the pack at the pack price, and you only pay the difference. For example, if you paid €30 for a 30-minute lesson, you pay €70 for the other three lessons of the pack, €100 in total. [How long after the single lesson you can switch to a pack].

Cancelling and rescheduling

[Cancellation and rescheduling policy: how much notice you need to give, what happens if you cancel late or miss a lesson, and how refunds are made].

[How the 14-day right of withdrawal applies to lessons booked online].

Liability

• We prepare our lessons and materials with care, but your progress depends on your own practice, so we can’t guarantee particular results.
• We are not responsible for problems caused by things outside our reasonable control, such as your internet connection, your device or the services of third parties (for example video call platforms, Cal.com or Stripe).
• We are not liable for indirect losses.
• Nothing in these terms limits our liability where the law doesn’t allow it, or affects your statutory rights as a consumer.

Governing law

[Governing law and competent courts]. If you are a consumer, you keep the protection of the mandatory consumer laws of the country where you live. If something goes wrong, please write to us first: we’d much rather sort it out directly.

Changes to these terms

We may update these terms, for example when paid plans become available. The date at the top shows the latest version. Changes don’t affect lessons you have already paid for. If a change matters for your account, we will let you know by email before it applies.

Contact

For any question about these terms, write to onlineharmonicalessons@gmail.com or message us on WhatsApp.